Talk to Us

We're here for you

Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

Need your current policy documents?

Request business documents Request personal documents

Skiing & snowboarding travel guide

Skiing and snowboarding are adventurous winter sports, and you’ll find people with varying levels of competency heading for the slopes. You could be learning how to snowplough or figuring out how to do an ollie, or you could be taking on black runs and pulling off alley-oops in a halfpipe. Whatever level you're at, make sure you're covered in case something happens.

Where to go on your ski or snowboarding holiday

A skiing and snowboarding trip can be super fun with your friends and family, and can become an obsession for some. Within Australia, you could take the kids to Mount Buller in Victoria or Thredbo in New South Wales for a convenient weekend away.

If you've got a bit more time, a seven-day package to New Zealand's Mount Olympus for super-fresh powder might be in order. Alternatively, grab a snow-buddy and head to the powder capital of the world on the island of Hokkaido in Japan – there are over 100 ski resorts there!

For a really big trip, there's superb skiing and boarding in the US and Canada, from Sun Valley in Idaho to Whistler Blackcomb in British Columbia. In Europe, Kitzbühel in Austria, Chamonix in France and Verbier in Switzerland are all popular – and that's just scraping the surface, as there are hundreds of resorts in France alone!

Wherever you plan to go, we can tailor your insurance to your destination, the snow activities you're going to enjoy and who you’re going to enjoy them with.

What we'll cover you for when you're skiing or snowboarding

Make sure you stick to the resort's slopes when you're snowboarding or skiing, as we won't cover you if you go off-piste. We also don't cover heli-skiing.

Much as we want you to do nice controlled straight airs or take on moguls, sometimes things go wrong. When you're snowboarding or skiing, there’s a good chance you’re going to take a tumble. Most times you'll get back up and keep going, but there is the odd time when you might need hospital treatment. If you do, we'll cover this, as long as it happens on piste, in the resort.

5 tips for when you hit the slopes

Tip #1

Reduce your risk of injury by taking a snowboarding or skiing lesson with a professional – they'll give you more confidence too!

Tip #2

Stay on the slopes that match your skill level. Start on the easy slopes – the green run represents the beginner's slope. Black runs are for experts.

Tip #3

Lift your skis up when you get off the ski lift so they don't get caught and snap in two.

Tip #4

Bend your knees for more control when you go for that snowboarding front grab.

Tip #5

Stretch at the beginning and end of the day – you'll be using muscles you didn't know you had!

Choose CGU travel insurance for your ski or snowboarding trip to the slopes

Taking out insurance when you're off to do any snow activity is always a good idea. Accidents happen all the time on the slopes. If you do end up needing medical treatment, with travel insurance your medical expenses may be covered so it’s important to understand what it and what isn’t covered by reading the terms and conditions of your policy.

Get sorted with winter activity insurance before you go, so you can hit the slopes and enjoy yourself. This way you’ll bring home a video of that epic 360, rather than a medical bill that's blown your budget!