We're here for you
Whether you need make a claim or to ask a question we're only a phone call away.
For claims
Call13 24 8024 hours, 7 days a week
For general enquiries
Call13 24 81Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday
Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday
While overseas
Call +61 3 9601 8222Life Insurance
CGU is no longer offering new policies
CGU has reviewed the Life Insurance product which was previously available for purchase directly on our website. Due to the low number of policies sold, CGU has decided to no longer offer its direct Life Insurance product, effective from 9 February 2018.
Existing CGU Life insurance policies
We will continue to provide cover to our existing Life insurance customers and will provide annual renewals where policyholders continue to meet the eligibility guidelines. If you wish to inquire about or make changes to an existing policy, you can call us during business hours on 13 24 81.
You can access claims information online or call 13 24 80 anytime for assistance with the claims process.