Building & Contents Insurance

Compare Building & Contents Insurance

CGU’s combined Building & Contents Insurance is our most popular type of home insurance, giving you cover for both your home and the many things inside it. You’ve got three options for your Building & Contents Insurance.

Terms and conditions apply to all cover types so please review the PDS for full terms and conditions.


Are you insured for the right amount?

Use our building and contents calculators to determine the level of cover that you need.

Home Building calculator
Home Contents calculator

Building & Contents Insurance FAQs

  • What is Building & Contents Insurance?

    When you take out Buildings & Contents Insurance, you’re taking out cover for both the home you live in (including your garage, shed and other structures on your property) plus its contents. It’s the most comprehensive type of home insurance you can take out.

    How much you’re covered for depends on a few things. You choose the sum insured for both your home and its contents, and then you can choose from three levels of cover – Premium, Quality or Basic.

    To really wrap your head around what’s covered with our Buildings & Contents Insurance, you should take a look at each Product Disclosure Statement (PDS):


  • How much does Building & Content Insurance cost?

    When we calculate your home insurance premium, we look at a whole range of factors – from the materials used to build your home to its location. We even consider whether you’ve got an alarm system or not.

    The best way to answer this question is to complete a quick quote.

  • What isn’t covered by Building & Content Insurance?

    This depends on the type of policy you’ve taken out. Each of our Buildings & Contents Insurance policies comes with a Product Disclosure Statement (PDS), which lists out all the exclusions to your cover.

    We encourage you to read your PDS to see the full list of what is and isn’t covered:


  • Is Building & Content Insurance best for me?

    Our Building & Contents Insurance is the most popular type of home insurance. Most people choose this comprehensive cover because, if your home is damaged in a weather event or other incident, then it’s pretty likely that your contents will be damaged too.

    Say, for example, your home is flooded. Not only do you need to repair or replace some of the walls (part of the building) but you will also need to repair or replace carpets, furniture and valuable items (all considered contents).

    Please read through these Product Disclosure Statements (PDSs) to get a better idea of whether Building & Contents Insurance is right for you:

Understanding your Building & Contents Insurance quote

Amount insured

Whether you’re insuring your building, your contents or both, the higher the sum you choose to insure then the higher your premium will be.

Your location

Some areas are more prone to burglary or damage than others. CGU calculates the probability of an event occurring in your area and applies it to your premium.

Your excess

The higher your excess (which is the amount you pay when you make a claim), the lower your premium will be. This is entirely up to you.

Level of security

If your home has a premium alarm system and plenty of locks and bolts, it’s less likely to get burgled, right? We consider this when calculating your premium.

How the house is built

Some building materials are more prone to damage or are more expensive to replace than others.

It’s the little things that make our Buildings & Contents Insurance better

  • Trusted network of repairers

    If you need to make emergency repairs to your home, trust CGU to get the job done. Our reliable network of repairers will fix it, fast.

  • Generous new-for-old replacement

    If the contents of your home are damaged or destroyed, we won’t ask you how old they were. Instead, we’ll arrange repairs or help you buy new replacements.

  • Great claims service

    We go out of our way to make the claims process hassle-free, and we pay valid claims as quickly as we can. After all, you’ve got other things to worry about.

  • Read our Blog article

    The burglars' shopping basket

Need help?

We’re here to help you when you are working out which home insurance policy is right for you. Our friendly CGU insurance specialists can answer all your questions, or you can turn to an insurance adviser for help in assessing your risk and working out the right cover for your needs.


Product Disclosure Statement

Before you decide which level of Buildings & Contents cover is right for you, we recommend you read the Product Disclosure Statement (PDS). In each PDS, you’ll learn everything you need to know about what’s covered and what’s not. Go on, make yourself a cuppa and have a read.

Premium – Accidental Damage PDS
Quality – Listed Events PDS
Basic – Fundamentals PDS
Home Building Key Fact Sheet
Home Contents Key Fact Sheet

Whenever you need us, we’re right here

  • Your very own claims specialist

    In most cases, you’ll deal with one person from CGU. They’re here to answer your questions and support you throughout the claim.

  • Making sure you’re OK

    If your home is badly damaged and you find yourself without anywhere to live, we’ll look after you with temporary accommodation for up to 12 months.

  • You can lodge a claim 24/7

    Unfortunate events happen day and night. Simply call 13 24 80 at any time to kick off your claims process.

CGU Flood Cover

CGU includes automatic flood cover as a policy feature on Home and Landlords insurance. This ensures that all customers are covered for damage caused by water giving you peace of mind when water damage occurs. With an increase in recent years of severe weather events it protects our customers and enables CGU to offer quick flood claim resolutions.

CGU Flood Cover additional information

Need to make an insurance claim?

Step 1. Call 13 24 80 with your policy number and any other information about the incident handy.

Step 2. We’ll kick off the claims process, and keep you informed every step of the way.

Visit the Claims hub

Get a Building & Contents Insurance Quote Today

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