We're here for you
Whether you need make a claim or to ask a question we're only a phone call away.
For claims
Call13 24 8024 hours, 7 days a week
For general enquiries
Call13 24 81Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday
Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday
While overseas
Call +61 3 9601 8222Partner Repairers
Get confidence with CGU partner repairers
We've got you covered
Car accidents happen, and when they do you can have confidence knowing that you have access to CGU Partner Repairers. A network made up of close to 400 repairers across Australia, chosen based on:
With our Partner Repairers at hand, we know our customers will get the highest standards of quality, safety and service.
They're outstanding at what they do, so when you need to make a claim, you can feel confident knowing that you'll get:
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Genuine parts
Our repairers use genuine manufactured parts, with some exceptions, such as radiators and glass.
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Lifetime guarantee
You'll have a lifetime guarantee for the workmanship of all authorised repairs, for as long as you own the car.
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Speedy return of your car
On average, driveable cars will be repaired in less than a week of going in for repair.
You're covered with CGU Partner Repairers
Search the map below to find a Partner Repairer in your area. Please note that repairers listed here are subject to change.