Talk to Us

We're here for you

Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

Web Chat

Web chat

8:30am to 5:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

Need your current policy documents?

Request business documents Request personal documents

Partner Repairers

Get confidence with CGU Partner Repairers

We've got you covered

Car accidents happen, and when they do you can have confidence knowing that you have access to CGU Partner Repairers. A network made up of close to 400 repairers across Australia, chosen based on:

  • Skill
  • Customer service
  • Industry experience
  • Facilities
  • Quality of workmanship

With our Partner Repairers at hand, we know our customers will get the highest standards of quality, safety and service.

They're outstanding at what they do, so when you need to make a claim, you can feel confident knowing that you'll get:

  • Genuine parts

    Our repairers use genuine manufactured parts, with some exceptions, such as radiators and glass.

  • Lifetime guarantee

    You'll have a lifetime guarantee for the workmanship of all authorised repairs, for as long as you own the car.

  • Speedy return of your car

    On average, driveable cars will be repaired in less than a week of going in for repair.

You're covered with CGU Partner Repairers

Search the map below to find a Partner Repairer in your area. Please note that repairers listed here are subject to change.