We're here for you
Whether you need make a claim or to ask a question we're only a phone call away.
For claims
Call13 24 8024 hours, 7 days a week
For general enquiries
Call13 24 81Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday
Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday
While overseas
Call +61 3 9601 8222Padlock
CGU Padlock has been developed specifically for the commercial property owner. This ideal all-in-one policy offers comprehensive cover for commercial properties with values of up to $25 million, including material damage, machinery breakdown, OHS legal costs and commercial liability exposure.
This policy can be tailored to suit your individual insurance requirements, so you only pay for the cover you need, regardless of the size of your property. Lock and insure your commercial property with CGU Padlock today.
We've enhanced CGU Padlock with increased cover limits for…
Theft in open air
Cover for physical loss or damage to property as a result of theft
Cost of cleaning drains
Cover for clearing service pipes, drains, gutters, or sewers, filters and pumps following an insured event
Equipment hire costs
Cover for equipment on hire, subject to terms and conditions
Keys & locks
Cover for replacement of keys or locks to restore the security of your premises
Unoccupied premises
Cover for premises that may have been unoccupied for up to 90 days
Rental upgrades
Cover for upgrades to return your property to a rentable condition
Tax audit
Cover for the costs of professional fees for an audit or investigation
Theft by employees
Cover for acts of fraud or dishonesty committed by an employee
Liability section
Cover for compensation you are legally liable to pay for personal injury, property damage or advertising injury
Lock and insure your commercial property with CGU Padlock today.
Login to the CGU Portal to get your CGU Padlock quote. Or if you need help getting access to the CGU Padlock quote and bind system please speak with your CGU representative. Alternatively, you can email CGUhelp@cgu.com.au or call 1300 781 780.
Forms & Downloads
- Padlock Policy (for policies starting or renewed from 2 April 2022)(PDF, 1 mb)
- Padlock Policy (for policies starting or renewed from 30 May 2021–1 April 2022)(PDF, 583 kb)
- Padlock Policy (for policies starting or renewed from 31 March–29 May 2021)(PDF, 1 mb)
- Padlock Policy (for policies starting or renewed from 1 August 2017–30 March 2021)(PDF, 762 kb)
- Rent default guide(PDF, 605 kb)
- Comparison chart(PDF, 95 kb)
- Padlock customer flyer(PDF, 403 kb)
- Promotion terms and conditions(PDF, 228 kb)