The NSW Emergency Services Levy explained

To ensure you’re informed when it comes to changes that impact your insurance, we’re providing helpful information on the NSW Emergency Services Levy (ESL).

What is the ESL? 
The ESL is a regular contribution towards emergency service agencies in NSW. The ESL is added to your insurance payments each year. Once collected, your ESL contribution then goes toward funding emergency services in NSW, where it helps to keep our community safe during times of urgent need. 

Changes to ESL are on hold  
On 15 December 2015 the NSW Government announced that ESL contributions would be replaced by a new Fire and Emergency Services Levy (FESL). It was announced that the new FESL would be collected with council rates, instead of insurance, from 1 July 2017. 

However, on 30 May 2017, the NSW Government announced it is delaying these changes. 

Prior to the delay, we progressively removed the ESL from policies due between 1 July 2016 and 30 June 2017. With the changes now on hold, we’ve reintroduced ESL on insurance policies.

Frequently asked questions

  • What does this change mean for you?

  • What’s the reason for the delay?

  • What do you need to do?

  • What happens if there's a fire or emergency? Will the support you receive change?

  • Why has the ESL on your policy changed (or increased) from last year?

  • What if you haven’t been charged ESL?

  • Will you be charged ESL with your council rates?

  • What kinds of insurance include ESL?

  • Who is the ESL Insurance Monitor?

  • Any questions?