Donna's Desk

Hi Everyone,

Welcome to the October edition of Insights.  Now that the Bureau of Meteorology has released its forecast on the upcoming tropical cyclone season, our resident specialist in natural perils, Dr Bruce Buckley has shared his views on what this means for your clients.

CGU’s Management Liability insurance product offer will be transacted online via CGU Connect in the coming month. We have been through a review with some brokers to maximise usability and will commence a live pilot next week.  At the end of next month and into December, we will look to rollout access more broadly.

Continuing on the product theme, CGU’s Commercial Motor offer underwent a review and now has new Age Excesses.  We are also working on new functionality to improve the accuracy of vehicle identification using the Motorweb registration look up tool.  Further details on this will be shared with you in the coming weeks.

As you may know we are active supporters of The UWA Institute of Agriculture and their research into the sustainability practices farms will need to adopt in order to keep up with production demands. One of the many developments in this space is the adoption of renewable energy, which we will explore over the next few months in Insights.  This month we look at Solar energy and potential risks your customers may be exposed to across small and large farms.

Another exciting development in the pipeline is a new value added service for our rural CGU policy holders.  Late last year, we commissioned some research to better understand the needs of the rural communities. Healthcare and access to specialist medical advice was an area we identified as something we could certainly look to address by partnering with Best Doctors.  This complimentary service will provide access to the top 3%- 5% medical specialists in the world who can offer a range of services from second opinions to advice on treatment plans, all done from the comfort of their home.

And finally, I am really pleased that earlier this month we announced we will be supporting Move in May, an initiative of Stand Up Events, a not for profit organisation that delivers education programs and events to address the underrepresentation of the lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ) community.  We are proud to be supporting an organisation that proactively encourages inclusiveness in business and community.

Warm regards,

Donna Walker
Executive General Manager