Reducing referrals for liability occupations via CGU Connect

At CGU we are continually looking at ways to make it easier for our partners to do business with us.

We have now made changes to the referral rules within CGU Connect for our Business Insurance policy.  We have increased the number of risks that no longer require a referral for a number of micro SME risks.

These changes relate to the liability section of our business insurance policy only and will result in a reduction in occupation specific referral volumes by about 25 per cent.

Shane McPhee, National Technical Manager - Liability says:

“We periodically review our referral volumes via CGU Connect as well as listening to feedback from our partners to make changes as required to ensure that our straight-through processing rules meet our partners needs, whilst aligning to our target risk profile. This is just another example of how we are making CGU easier to deal with.”

Should you have any questions in relation to these changes, please do not hesitate to contact your CGU Business Development Manager.