From Donna's Desk

Hi everyone,
 
We are so proud to have been awarded ‘General Insurer of the Year – 2015’ at the 12th Annual Australian Insurance Industry Awards. This award continues to validate and reinforce the decisions and changes we are making to better support you and your clients are the right ones. To read the full news story click here.
  
In this issue of Insights, I’m excited to share some of the new technology we’ll be introducing over the coming months to help you see it through for your customers and make doing business with us even easier. We’ll be introducing a Claims Portal, enhancements to uSurvey, a new online learning system, an online contact app to help advisers and a refresh of our Adviser Portal. 
 
Thank you to those of you who attended our webinar on winter crop which proved to be extremely popular. In case you missed you it, we have included the webinar and the presentation slides in this month’s Insights.
 
If you haven’t already taken the time to view our ‘See it Through’ series, we have an interview with Nathan Buckley, previous Collingwood captain and current senior coach.  Nathan shares the changes he has had to make to his football mindset in order to lead a transformation within Collingwood football club.
 
For those lucky enough to be attending the NIBA convention next month, make sure you come and see us.  Also, Kent Hannam is presenting on the future farming and implications this poses for brokers.  I believe there’s something very special in store for those who attend his presentation.
 
Speaking of something special, I’d also like to congratulate Brandon Ho from PKC Group Wealth & Insurance Solutions Pty Ltd on being our grand prize winner of the Q4 CGU recognition campaign. Brandon was the lucky winner of a 5 star trip to Fiji.
 
I look forward to seeing some of you at the NIBA convention, and to sharing more about the new technology we are introducing to partners in our next issue of Insights
 
Warm regards,
 
Donna