The Victorian Injury and claim support app (Vicclaim) is a simple to use mobile application developed by WorkSafe to support injured workers and employers to learn about workers compensation. To download the app head to the App Store or Google Play and search for ‘Vic Claim’
For our employers it outlines the claims process in easy to understand steps from what is required when your employee is injured right through to understanding how CGU determine liability for a claim.
For workers it outlines the claims process in easy to understand steps from what is required when you are first injured, how to submit a claim, learn what treatments are available to assist your recovery and who is involved in management of an accepted workers compensation claim.
Once downloaded the app can be personalised with your claim details and specifically to CGU. This enables you to call CGU at the touch of a button within the app. The app also allows you to photograph your medical certificates and invoices and send them directly to CGU using the ‘Capture and Send” feature.
The provider search tool on the App is designed to help you find a registered provider for home help, cleaning, gardening, attendant care and gym/swimming programs. It uses your phone or tablet’s GPS function to locate providers in your local area. You should make your own decision on who will provide the service you require. CGU does not endorse particular providers or make guarantees or representations about their skills, performance or potential outcomes for our workers.