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Contact Workers Compensation

Victorian offices

Melbourne
CGU Centre
181 William St
GPO Box 2090S
Melbourne VIC 3000
Tel (03) 8630 1000
Freecall 1800 066 204
Fax (03) 8804 9429

Ballarat
1-3 Bath Lane
Ballarat VIC 3350
GPO Box 554, Ballarat Vic 3353
Tel (03) 5329 4157
Freecall 1800 814 066
Fax (03) 8804 9434

Bendigo
93 Williamson St
Bendigo VIC 3550
GPO Box 608
Tel (03) 5410 0920
Freecall 1800 814 095
Fax (03) 8804 9435


Geelong
37-41 Ryrie St
Geelong VIC 3220
GPO Box 1744
Tel (03) 5215 3000
Freecall 1800 806 954
Fax (03) 8804 9436

CGU Workers Compensation have several dedicated teams who are able to assist with specific enquiries. Please see the below email contacts. Should you have any enquiries you can contact our office directly.

Email Email directly for
WCVCustomerFeedback@cgu.com.au Customer feedback and complaints
claimsregistration@cgu.com.au Submission of new claims
wcviccertificates@cgu.com.au Submission of Medical Certificates
AccountsDirect@cgu.com.au Invoice reimbursement
wcvicsnrreview@cgu.com.au Senior Review Requests
wcvicaccesstoinformation@cgu.com.au Access to Information requests
wcgeelong@cgu.com.au Correspondence to Geelong office