Determining Liability

CGU aims to quickly assess workers' compensation claims.

How is liability determined?

On receipt of a valid claim, CGU Workers Compensation will contact you and your employer within three days to discuss your circumstances including:

  • how your injury happened
  • whether you have had to take time off as a result of your injury
  • what opportunities there are for you to return to work.

CGU aims to quickly assess workers' compensation claims so that employee entitlements can be calculated and early payments made. CGU will also assist you and your employer to plan for your return to work in order to support you in your recovery and provide the best opportunity to get you back to work safely.