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Understanding Your Obligations

Both you and your employees have responsibilities in relation to safety in the workplace.

What are an employer’s obligations?

As an employer, you must maintain a readily accessible register of injuries for all incidents, accidents and near misses and make sure all employees are aware of it.

You must also:

  • allow the injured worker to visit a doctor
  • consult with the injured worker, their nominated treating doctor and CGU about the plan for assisting them to return to work
  • take all reasonable steps to provide the injured worker with suitable employment based on their work capacity, until they are able to return to their pre-injury duties
  • as far as practicable, participate in efforts to retrain the worker.

For further information about employer obligations, or contact NT WorkSafe on ph 1800 250 713.

When an injury occurs

Following an injury an employer must:

  • attend to the injured worker as soon as possible, ensuring they receive medical treatment if required
  • notify CGU as soon as possible
  • complete your register of injuries as soon as possible
  • implement and monitor a Return To Work Plan for the injured worker
  • not dismiss an injured worker whilst they are incapacitated for work as a result of a work injury.

Making a claim

Once a claim form is completed an employer must:

  • forward it to CGU within three working days of receipt
  • forward relevant medical certificates and any other related documentation as soon as possible

Employers also have a number of obligations relating to workplace health and safety. 

An injured worker’s obligations

An injured worker must:

  • notify their employer of any injury or illness as soon as practicable
  • make a workers' compensation claim (including providing a workers' compensation initial medical certificate) in order to receive payment for medical expenses and any time lost.
  • nominate their own treating doctor, usually a GP who agrees to participate in the planning of their return to work
  • actively participate in treatment and planning their return to work
  • participate in assessments to determine their capacity, rehabilitation progress and future employment prospects
  • make every reasonable effort to return to work in suitable employment
  • notify their employer immediately if they are receiving workers' compensation payments and start working for another employer or start their own business.

If your employee doesn’t meet these obligations, their entitlement to weekly payments and medical and other expenses may be affected.

More information regarding employer obligations in relation to NT Workers' compensation claims, or copies of any bulletins, can be found at the NT WorkSafe website.

Online notification

You can notify CGU of an injury in just a few minutes using our online notification system.