Compensation Payments

If the workers compensation claim is accepted, your injured worker could be eligible for compensation payments.

What is paid on a claim?

If the workers compensation claim is accepted, your injured worker could be eligible for compensation payments including:

  • weekly payments where time off work is required:
    • CGU will reimburse you for these payments upon acceptance of the provisional liability period and/or receipt of WorkCover medical certificates
    • employers can sign a Wage Reimbursement Agreement which means CGU Workers Compensation will only make wage reimbursement payments to the employer upon receipt of a completed Wage Reimbursement Schedule
    • your employee must obtain a WorkCover medical certificate from their treating doctor and provide it to you or CGU directly.
    • the amount that your employee will be paid (the weekly wage rate) is dependent on their fitness for work and duration of incapacity. For detail and definitions of weekly compensation benefits, please contact CGU or refer to the Workers Compensation Act 1987 and the Indexed Statutory Rates which can be obtained direct from WorkCover NSW website.
  • reasonable medical and hospital expenses – paid in line with WorkCover agreed amounts. Service providers can apply directly to CGU for payment
  • accommodation costs – if your employee is required to be away from home for treatment
  • travel and transportation costs – reasonable public transport and car travel costs may be reimbursed to your employee for travel to and from medical appointments and treatment. A travel reimbursement form must be submitted, along with any invoices or receipts.
  • lump sum payments – for permanent impairment as a result of a workplace injury.

Compensation payments can be made via EFT. Further information on entitlements can be found at the WorkCover NSW website.