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Claims Management

We take a sustainable, partnership approach to managing your claims.

Working with you to Deliver Positive Claims Results

We take a sustainable, partnership approach to managing your claims. We work with you and your adviser to deliver results that have a positive impact on your premiums.

Our ability to deliver positive results lies in our experience, knowledge and scale. Our processes and systems enable us to maintain tight control of your claims.

We start by learning about your business environment and past claims performance so that we can assist where we identify improvement opportunities.

When claims do occur, we keep you informed every step of the way. From establishing liability and setting claim strategies, through to the treatment program and getting your employees back to work.

For information regarding what to do if an employee is injured at work, refer to our claims information for employers section.