Our Customers

Max's Story


Max lost his business in the 2013 Tasmanian bush fires. CGU helped Max see it through and helped get his business back up and running.

David and Leo's Story


David's nursery was lost to the Blue Mountains bush fires in 2013. With his remarkable resilience, and the relationship between CGU and insurance broker Leo, David was able rebuild his family business of 40 years.



The Customer - Peter
The Digital Customer Service Team - Simon, Oska and Thomas


Customer Insights - Helen
Sales & Marketing - Matthew
Claims Management - Andrew
Underwriting - Darren & Angela

Customer Experience Lab Interviews