Ben was appointed Chief Executive, IAG Commercial Insurance in March 2015. He joined IAG in Tasmania in 1993.
Prior to his current role he was Chief Commercial Officer, General Manager of Broker & Agency, General Manager of Workers Compensation and General Manager of CGU Claims.
Ben has more than 20 years’ experience working in the insurance sector and has lived and worked across many locations.
He is a member of ANZIIF and an alumnus of the London Business School.
Donna is Executive General Manager, Broker Business. In this role Donna has responsibility for developing relationships and driving our performance in the broker market.
Prior to her current role, Donna was CGU's General Manager of Claims and Chief Actuary, leading the provision of claims services across CGU commercial and personal lines products.
Since joining CGU in 1999, Donna has worked in a senior capacity across a variety of areas of the business, including leading large scale change programs, pricing frameworks, reinsurance projects and performance monitoring and management information delivery.
Donna is the Chair of the IAG Diversity and Inclusion Action Group which focuses on progressing the way IAG optimises diversity of thinking and inclusiveness to drive stronger business outcomes.
Donna is a Fellow of the Institute of Actuaries of Australia and a Graduate of the Australian Institute of Company Directors.
Phuong is Executive General Manager, Agencies. He has the responsibility for the performance and strategic growth of business through the underwriting agency channel.
This will include exploring new agency opportunities as well as supporting our existing agencies, SUU, AH&I, NTI and Millennium.
Prior to his latest appointment, Phuong was CGU’s Chief Underwriting Officer, and prior to this he was National Manager – Construction and Engineering.
Before that he held key roles across the construction and engineering industry.
Phuong has a Graduate Diploma of Insurance at Deakin University and a Bachelor of Engineering (Chemical) and Bachelor of Commerce. He is also a member of ANZIIF