13 24 81

We are ready to help customers affected by cyclones

If you are affected by the cyclones in Queensland or NT and need to make a claim, we are ready to help you. 
 
If you need emergency assistance or need to lodge a CGU claim in the coming days, our dedicated 24 hour claims hotline is available on 13 24 80.
 
Our claims teams are ready to take calls and assist you.
 
Want more information about making a claim? Read our Claims FAQ.
 
Residents of threatened or affected areas are urged to take note of warnings posted by local government authorities: