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CGU recognised for outstanding Customer Experience in 2014

CGU has been recognised in the inaugural Best Customer Experience List of Australia as Australia's Best Customer Experience.  The awards were hosted by market leading customer experience consultancy firm, 5th Quadrant, and supported and sponsored by Oracle and the CMO Association of Australia.

The scale of the organisation's customer experience initiatives was evaluated by the awards judging panel, votes in a poll of consumers, and the company's adherence to the 5th Quadrant Customer Experience Maturity Audit assessment.

CGU was represented at the awards by Grant Pattison, Carl Johnson, Alistair Marshall and Donna Marie-Vinci.

The award is a testament to all the great work completed by so many people from CGU, and to all of our key business partners. It shows how CGU is working hard to continue to be a market leader in customer experience.