We're here for you
Whether you need make a claim or to ask a question we're only a phone call away.
For claims
Call13 24 8024 hours, 7 days a week
For general enquiries
Call13 24 818:30am to 5:00pm
While overseas
Call +61 3 9601 8222Find an Adviser
CGU works directly with independent insurance advisers to help you find the right cover for your needs.
Why use an independent insurance adviser?
Just like an accountant or lawyer providing you with professional advice, a qualified and experienced insurance adviser can do the same with your insurance.
An adviser can help you assess your risks, and suggest what cover will best suit your needs. They can help you take out a policy, and will also explain your cover and any special situations you need to be aware of.
-
Knowledge and experience
Insurance advisers have qualified knowledge of the type of insurer and products that are best suited to you.
-
Convenience and ease
Doing business with a local provider makes things simpler and effective. Where possible, insurance advisers will also save you money.
-
Coverage that suits you
Insurance advisers know what types of cover are most important to the individual and business given their circumstances.
-
Saving time
Insurance advisers will save you from countless phone calls and time comparing insurers, processing paperwork and providing ongoing updates.
-
Personal advice
Advisers can add value to your business by understanding the insurance needs of a specific industry, occupations and target markets.
-
Assisting your claims
When the unforeseen happens, insurance advisers are there to guide you on how to best handle your claim and help you in the process.
An insurance adviser will:
-
Work with you to understand your individual needs and develop a tailored insurance solution for your home, business, property or farm.
-
Make sure you have the right cover so you avoid the potential stress from an uninsured loss.
-
Be there when you need them – proactively managing the claims process so you don’t have to worry.
-
Ensure you're only paying for the cover you need.
-
Guide you through the insurance process.
Speak to an adviser today
Choosing the right insurance for yourself or your business is something you want to get right. Use our Find an Adviser tool to search for a local insurance adviser who can assist you today.