Talk to Us

We're here for you

Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

Web Chat

Web chat

8:30am to 5:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

Need your current policy documents?

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Pitching for success

We understand that knowing what’s most important to your clients and providing the right cover at the right time are the key factors in winning and retaining business. That’s why we work closely with you from the start to understand and anticipate your client’s needs to find the right solutions.

We offer brokers and authorised representatives:

  • Direct access to decision makers
  • Specialist underwriting teams with market experience and in-depth knowledge
  • Flexibility in product offerings, with the ability to tailor mid-market and corporate policies to suit the needs of your customers
  • Broad risk appetites

CGU was recognised by brokers as the insurer with the ‘best new business turnaround time’ (Insurance Business Survey 2015). From commercial packages to mid-market to corporate clients, we are here to work with you to achieve the outcomes that matter most to you and your clients.