Talk to Us

We're here for you

Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

Web Chat

Web chat

8:30am to 5:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

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Partner With CGU

Ambitious brokers help build ambitious businesses…

Every day, trusted Insurance Brokers like you give small business owners the certainty and confidence to move forward. And the more ambitious you are, the more ambitious you can empower your clients to be. That’s why we’ve been sticking by Brokers for 165 years and will keep backing ambition into the future. Here are just a couple of examples of how we continue this support.

  • Offering your customers a full suite of tailored insurance products, including personal, commercial, rural, professional risks and other speciality lines
  • Moving decision making closer to our partners and customers, with the creation of state-based teams with much greater underwriting accountability and responsibility


Want to know more?

If you would like to know more, please contact your CGU Broker Relationship Manager.