Insights

Claims settlement guideline changes

CGU claims settlement guidelines were developed to assist in settling claims with a common sense approach, especially with regard to frequently claimed items.

December 2014 Insights

Get in early to cover crops this season

With the continued unpredictability of weather elements in Australia, rural customers can take comfort in covering their crops with Crop Input Protection, an innovative rural...

December 2014 Insights

CGU's Channel Experience Survey

CGU’s bi-annual customer experience survey is taking place again in mid-November.

November 2014 Insights

From Donna's Desk - November

We’re into the home stretch leading up to Christmas and I’m sure you’re just as busy as we are!  It’s been another huge month here with a number of exciting new launches, as...

November 2014 Insights

Key Facts Sheets

CGU, with other insurers and the Insurance Council of Australia, is seeking clarification of the need for Key Facts Sheets for some policies

November 2014 Insights

CGU Claims checklist

The CGU Claims Checklist has been updated to include the documentation required for different types of Landlord claims.

November 2014 Insights

CGU Senior appointments

We have recently announced a number of senior appointments in our Broker Business, including the important State Manager roles.

November 2014 Insights

Editions