From Donna's Desk - October

Hello everyone,

Welcome to another edition of Insights. 

It’s been a busy month for all of us, with the NIBA convention in Adelaide giving us another opportunity to get out and engage with all our partners.  I had a great time at the CGU and Lumley stands at NIBA, meeting with some of you and discussing the issues affecting our industry.

One of the things I was most proud of was our nomination for the NIBA General Insurer of the Year award, and I would like to take this opportunity to thank all of you for this vote of support.

We have been working very hard to ensure that we meet our partners expectations in terms of service and this nomination, the first ever for CGU, shows that our hard work is paying off.

We are also now coming to the end of the 100 day period following our acquisition of the Wesfarmers Insurance business.  In the next couple of weeks I will be sharing with you some of the insights we’ve gained and plans we’ve developed for the future success of our business.

I hope you enjoy this issue of Insights and I look forward to meeting more of you over the coming weeks.