From Donna's Desk

Hello everyone and welcome to 2015. 

I hope that you all had a happy festive season and a relaxing January! 

Time is flying at the moment and I can’t believe that we are almost at the end of February. 

It was pleasing to see that CGU was rated the No. 1 underwriter in the JP Morgan Taylor Fry General Insurance barometer.  We were also recognised in other categories, testament to our increased focus on customer service.

For those of you who missed the message I sent earlier this month, just click here to get up to speed on what our future plans are.

I'm also delighted that we are the official Insurance Partner of the NSW Waratahs, an exciting new opportunity for us.  The Waratahs are reigning Super Rugby champions and are as committed to excellence as we are.

In product news we have two new Key Fact Sheet documents for CountryPak which I urge you to take a look at.

Finally, in response to the recent cyclone in Queensland, our claims teams and assessors are on the ground supporting customers.

I know this is a difficult time for those customers who have been affected by TC Marcia, and that our response to these events is when we deliver on our promise to see it through by supporting them in every step of their claim.

Warm regards

Donna Walker
Executive General Manager, Broker Business