New technology to help you see it through

We’re excited to give you a sneak peak at some of the new technology we’ll be introducing over the coming months to help you see it through for your customers and make doing business with us even easier.

CGU Claims Portal

Next month we will be commencing the roll out of our new CGU Claims Portal, which will give you direct access to your claims information including claim details, notes and documents from your clients’ claims. Over the coming months we intend to continue developing the CGU Claims Portal, including capability to lodge claims.

This is all part of our commitment to delivering a market-leading claims experience for you and your customers, including giving you the right tools to see it through for your customers.

uSurvey enhancements

Next month we’ll be launching the Commercial Property version of our popular uSurvey risk survey application. uSurvey reduces the manual effort required to compile and submit farm and now commercial property risk assessment surveys with simple, predefined question sets from our CGU underwriters.

Many of our partners currently using the uSurvey Farm application have been delighted with sharp pricing in favour of their customers by using the application to better capture their clients’ risk profile for our underwriters.

We’ll also be making uSurvey available on iPhones in addition to iPad, providing even more mobility options for you. Find out more here.

Updates to our learning system

We are also introducing a new learning system which provides an easy an intuitive way to complete training, development and compliance courses offered by CGU.

Adviser Portal

You’ll also soon see some changes to the CGU Adviser Portal. We’re updating the user interface of the portal, bringing it in line with the updates we made to last year.  The new portal will feature an updated responsive design, which means you’ll be able to easily access it on your tablet or smart phone.

Contact list

Next month we’re also introducing a new online contact list and app, which will give you an easy way to find the contacts you need at CGU.