Talk to Us

We're here for you

Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

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Broker claims

Download a form for your policy and start a claim




Find the right form for your policy, fill it out and send it back. You can find instructions inside each form on how to return it to us.

Claims portal

The claims portal can be used to lodge the following types of claims: