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Family and domestic violence
If you're affected by family and domestic violence, we're here to support you
Throughout Australia, people are experiencing family and domestic violence every day.
If you're in this situation, there are people you can talk to and services that can help.
Call 1800RESPECT anytime, 24/7 on 1800 737 732.
Find more information on the 1800RESPECT website.
Full Stop Australia
Call Full Stop Australia anytime, 24/7 on 1800 385 578.
Find more information on the Full Stop Australia website.
Call 000 if you or anyone in your family are in immediate danger.
How we can help
We want to help you with your insurance, especially during difficult times.
Our teams are here to support you. We know it can be difficult to talk about what you're going through, so we always try to minimise the number of times you need to give us details.
To talk to us, call 13 24 81 (8am–8pm AEST, Mon–Fri).
What to expect when you call us
Privacy and safety
When you call, your privacy and safety are our top priority.
If you’re affected by family and domestic violence, information you give us about your situation will be kept private (even if you have a joint policy).
We can talk to you about financial support if your situation is putting stress on your finances.
Supporting our staff
We know our staff can be affected by family and domestic violence, too. Our Employee Assistance Programs, as well as specialist teams and support services, help look after our teams.
We're committed to supporting you if you're experiencing family and domestic violence.
To learn more about our commitments to you, read the IAG family and domestic violence policy.