Talk to Us

We're here for you

Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

Web Chat

Web chat

8:30am to 5:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

Need your current policy documents?

Request business documents Request personal documents

Digital store cards

 

You can settle your claim by choosing a digital store card from a wide range of Australia's leading retailers. These cover electrical goods, sporting, clothing, travel, experiences, cinema, groceries and more.

You can select multiple store cards up to the value of your claim. If you have $100 or less remaining, we'll send you the rest through an electronic funds transfer.

Participating retailers

Adrenaline

Amart Furniture

Amazon

Angus & Coote

Appliances Online

Barbeques Galore

BCF

Betta Home Living

Big W

Binge

Bonds

Bunnings Warehouse

City Beach

Coles

Country Road

Dan Murphy's

David Jones

Drummond Golf

Dusk

Dymocks

EB Games

Event Cinemas

Flight Centre

Foot Locker

Forever New

Freedom

French Connection

Goldmark

Google Play Digital

Gourmet Traveller Card

H&M

Harris Scarfe

Harvey Norman

Hoyts

Ikea

isubscribe

iTunes

JB Hi-Fi

Kathmandu

Kayo Sports

Kmart

Laubman & Pank

Michael Hill Jewellers

Mimco

Myer

Nine West

Oakley

OPSM

Pandora

Priceline

Prouds

Rebel

Red Balloon

Seed Heritage

Sephora

Sheridan

Strandbags

Sunglass Hut

Supercheap Auto

Target

The Beauty & Spa Card

The Good Guys

The Iconic

Ticketmaster

Total Tools

Trenery

Weber BBQ

Woolworths

Ordering your cards

Choose your retailers online using the link in the email we sent you.

If you haven't got the email, remember to check your junk folder.

Can I cancel a store card?

If you haven't chosen a retailer yet, call 1300 317 530 to cancel your order.

You can't cancel your order after you've chosen a retailer and your card details are emailed to you.