Talk to Us

We're here for you

Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

Need your current policy documents?

Request business documents Request personal documents

Digital store cards

 

You can settle your claim by choosing a digital store card from a wide range of Australia's leading retailers. These cover electrical goods, sporting, clothing, travel, experiences, cinema, groceries and more.

You can select multiple store cards up to the value of your claim. If you have $100 or less remaining, we'll send you the rest through an electronic funds transfer.

Participating retailers

Woolworths

Coles

Harvey Norman

JB Hi-Fi

The Good Guys

Myer

Big W

Target

Kmart

Officeworks

Betta Home Living

David Jones

Freedom

Amart Furniture

Plush

Original Mattress Factory

Harris Scarfe

Sheridan

Amazon

iTunes

EB Games

Bunnings Warehouse

BCF

Barbeques Galore

Flight Centre

Red Balloon

Adrenaline

Drummond Golf

Kathmandu

Supercheap Auto

Country Road

Trenery

Seed Heritage

French Connection

Nine West

Strandbags

Rebel

Foot Locker

City Beach

Bonds

Mimco

Dusk

Prouds

Angus & Coote

Goldmark

Priceline

Sephora

Dymocks

Sunglass Hut

OPSM

Laubman & Pank

Event Cinemas

Hoyts

Ticketmaster

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Ordering your cards

Choose your retailers online using the link in the email we sent you.

If you haven't got the email, remember to check your junk folder.

Can I cancel a store card?

If you haven't chosen a retailer yet, call 1300 317 530 to cancel your order.

You can't cancel your order after you've chosen a retailer and your card details are emailed to you.