CGU Cyber Defence

Any business can experience a cyber attack. Don't let cyber incidents destroy your clients' business.

Cyber risk is one of the leading risks for businesses in Australia

Symantec has reported companies with between 1 – 250 employees were most likely to be targeted. Any business can experience a cyber attack leaving your clients’ business exposed to costly expenses. An incident can be as simple and innocent as attaching the wrong file to an email or using an image on a website which has been copyrighted by another entity, to more complicated situations such as a hacker attack and loss of customer information. CGU Cyber defence has a broad range of cover tailored for the needs of small to medium sized businesses.

Download CGU Cyber Insurance Overview

Features & benefits

  • Free cyber consultation
  • Worldwide territorial cover
  • 24/7 cyber incident response team
  • Personal reputational cover
  • No limitation period for Business Interruption cover
  • Optional computer crime cover

Cyber tools

Privacy breach - what's the cost 1

As more and more privacy breaches have been reported, we are better able to understand the costs associated with claims and defence costs. Simply type in the number of customer and employee records you have, in the space below to see the cost your business could face should a data breach occur.

2,880,000
Total claim cost on average

Cyber incident response

CGU Cyber Defence has a 24/7 incident response team ready to manage all cyber incidents and data breaches from initial notification through to resolution. We have partnered with Norton Rose Fulbright to ensure you have access to the best in business. They have an extensive team including IT forensic investigators, lawyers, credit monitoring specialists, public relations consultants as well as call centre/mail house services.

Should an incident occur, you can be assured of rapid action with clear and transparent communication across all parties throughout the incident recovery process.

Download Cyber Defence Overview

Claims examples

Hacker attack

A transport company’s servers are attacked by an unidentified third party and information such as customers’ credit card details have been accessed. The company is obligated to foot the bill for credit monitoring services, expenses incurred by notifying all those affected, as well as any legal costs.

Employee error

A retail employee causes a breach of privacy by accidentally emailing customers’ personal data. Some of the affected individuals decide to pursue the matter in court. Legal fees and other costs associated with rectifying the issue total a hefty sum.

Brand protection

After a breach caused by hackers, a software provider was found by the Privacy Commissioner to have failed to take ‘reasonable steps’ to protect their customers’ personal data. In order to save the brand’s reputation, the company had to spend a lot of money engaging a public relations firm.

Computer crime

A manufacturing firm’s accountant responds to a convincing email scam and unwittingly transfers company funds to thieves. On top of the money lost in the scam, costs to secure their IT systems were also incurred.

Multimedia liability

A hotel’s marketing person publishes a blog post that contains an image or logo similar to a design that has been copyrighted by another entity. This entity approaches the hotel and the matter is taken to court. The legal costs are immense.

Extortion

When ransom software is installed on an accounting firm’s system, the company is blackmailed into paying the hackers a large sum of money in exchange for the unlocking of client records.

Privacy fines & investigations

An IT company misplaces a drive containing the personal data of over a million customers. As a result, the company incurred huge fees associated with a regulatory investigation and defending legal action taken by affected individuals.

System damage & business interruption

An IT company’s system has been attacked by use of malware and customer information stolen and it takes several days to resolve the issue. This interruption in operations cost the business substantially.

Protect your business against cyber exposures

Download Cyber Defence - Claims Examples Get a Quote

CGU cyber cover extension

CGU Cyber Cover Extension is designed to protect businesses against a number of different cyber attacks or events. This cover is an extension to CGU’s Professional Indemnity and ICT policies on renewal. The table below illustrates the cover with the Cyber Defence cover alongside for simple comparison.

Download Cyber Defence Extension Overview
  • CGU Cyber Defence

    • Privacy breach
    • System Damage
    • Business Interruption
    • Computer Virus & Hacking
    • Computer Crime
    • Multimedia Liability
    • Breach of Statutory Duties
    • Extortion
    • Brand Protection
    • Personal Protection
    • Privacy Fines & Investigations
    • Privacy Breach Notification & Loss Mitigation
    • Reward Cover
    Show more Show less
  • Cyber Cover Extension

    • Privacy breach
    • System Damage
    • Business Interruption
    • Computer Virus & Hacking
    • Computer Crime
    • Multimedia Liability
    • Breach of Statutory Duties
    • Extortion
    • Brand Protection
    • Personal Protection
    • Privacy Fines & Investigations
    • Privacy Breach Notification & Loss Mitigation
    • Reward Cover
    Show more Show less

Protect your business against cyber exposures

Get a quote