Feedback and complaints

We aim to give you the best service possible, but we understand that sometimes issues come up and you may have a complaint.

You can use this form to send us your feedback or complaint, and we’ll get back to you as quickly as we can.

How we handle complaints

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Talk to us

You can also give us feedback or make a complaint over the phone

13 24 81

8am–6pm AEDT, Mon-Fri

From overseas: +61 3 9601 8222