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13 24 80
24 hours, 7 days a week
For general enquiries
13 24 81
8:30am to 5:00pm AEDST, Monday to Friday
8:00am to 8:00pm AEDST, Monday to Friday
While overseasCall +61 3 9601 8222
Feedback & complaints
Your feedback helps us to provide you with the best service possible. Please let us know if you’ve had any difficulties with our products or experienced insurance fraud. You can get in touch online or call us; for complaints and feedback call us on 13 24 81, to report insurance fraud call 1800 237 283.