Talk to Us

Wherever you are, CGU will help you
see it through.

Call us

13 24 81

Personal Insurance 8am-8pm Monday to Friday
Overseas: +61 3 9601 8222

Contact us

  • To make a claim contact us on 13 24 80 (24 hours/7 days a week)
  • For general enquiries call us on 13 24 81 (8:30am to 5:00pm, Monday to Friday)

We're here for you

Whether you need make a claim or to ask a question we're only a phone call away.

Get in touch

For claims

13 24 80

24 hours, 7 days a week

For general enquiries

13 24 81

8:30am to 5:00pm, Monday to Friday

While overseas

Call +61 3 9601 8222

Feedback & complaints

Your feedback helps us to provide you with the best service possible. Please let us know if you’ve had any difficulties with our products or experienced insurance fraud. You can get in touch online or call us; for complaints and feedback call us on 13 24 81, to report insurance fraud call 1800 237 283.