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We're here for you

Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

Web Chat

Web chat

8:30am to 5:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

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Contact us

Car, vehicle, home, and travel insurance

Call us

For business insurance quotes

Click here to request a quote from a business insurance specialist

For general enquiries

13 24 81

8am–8pm AEST, Mon–Fri

From overseas, call +61 3 9601 8222

For claims

13 24 80

24 hours, 7 days

Business insurance

Workers Compensation

Need help?

What you need to claim

To help us process your claim more quickly, have a few details ready when you call.

These include your policy number, your contact details (the ones you have listed on your policy), and the details of any other people involved in the claim.

Feedback & complaints

You can give us feedback or make a complaint online or over the phone.

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