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Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

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While overseas

Call +61 3 9601 8222

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Contact us

  • For general enquiries, call 13 24 81 (8am–8pm AEDT, Mon–Fri)
  • To make a claim, call 13 24 80

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For business insurance quotes

Click here to request a quote from a business insurance specialist

For general enquiries

13 24 81

8am–8pm AEDT, Mon–Fri

From overseas, call +61 3 9601 8222

For claims

13 24 80

24 hours, 7 days

Business insurance

Workers Compensation

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What you need to claim

To help us process your claim more quickly, have a few details ready when you call.

These include your policy number, your contact details (the ones you have listed on your policy), and the details of any other people involved in the claim.

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Your feedback helps us provide better service.

To give feedback or make a complaint over the phone, call 13 24 81. 

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