Talk to Us
We're here for you
Whether you need make a claim or to ask a question we're only a phone call away.
For claims
Call13 24 8024 hours, 7 days a week
For general enquiries
Call13 24 81Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday
Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday
While overseas
Call +61 3 9601 8222Contact Workers Compensation
Victorian offices
|
Melbourne |
Geelong |
CGU Workers Compensation have several dedicated teams who are able to assist with specific enquiries. Please see the below email contacts. Should you have any enquiries you can contact our office directly.
| Email directly for | |
| WCVICCustomerCare@cgu.com.au | Customer feedback and complaints |
| claimsregistration@cgu.com.au | Submission of new claims |
| wcviccertificates@cgu.com.au | Submission of Medical Certificates |
| AccountsDirect@cgu.com.au | Submission of injured worker reimbursement |
| wcvicinvoices@cgu.com.au | Submission of provider invoices |
| wcvicsnrreview@cgu.com.au | Senior review requests |
| wcvicaccesstoinformation@cgu.com.au | Access to information requests |
| wcgeelong@cgu.com.au | Correspondence to Geelong office |