Talk to Us
We're here for you
Whether you need make a claim or to ask a question we're only a phone call away.
For claims
Call13 24 8024 hours, 7 days a week
For general enquiries
Call13 24 81Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday
Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday
While overseas
Call +61 3 9601 8222Reporting an Injury
Report the injury immediately.
What should I do if I am injured at work?
- Report the injury immediately to your supervisor, manager, or the person responsible for workers' compensation in your workplace.
-
Lodge a Workers Injury Claims Form
accompanied by a medical certificate, with your employer. Any further medical certificates or fee invoices should also be forwarded to your employer as soon as possible. - The earlier you notify your employer, the sooner an appropriate treatment program can be established to help you get back to work and your pre-injury lifestyle as soon as possible.
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You can obtain a workers compensation claim form:
- from this website
- from your local post office
- by contacting CGU Workers Compensation on (03) 8630 1000.
- Ensure CGU is notified of your injury.