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Whether you need make a claim or to ask a question we're only a phone call away.
For claims
Call13 24 8024 hours, 7 days a week
For general enquiries
Call13 24 81Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday
Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday
While overseas
Call +61 3 9601 8222Claims Information For Injured Workers
We aim to help you get back to work as soon and as safely as possible.
CGU is committed to providing a high level of service to all our customers. If you are not satisfied with the level of service you are receiving, or if you don’t find the information you were looking for please feel free to provide us with your feedback by filling in our customer feedback form.
The information contained in this section is provided as general information only. It must not be considered legal advice. If you have any queries, please contact your Case Manager or the WorkSafe Advisory Service on 1800 136 089.
Claims information for injured workers