Compensation Payments

What is paid on a claim?

• weekly payments where time off work is required – to be eligible your worker must obtain a WorkSafe medical certificate from their treating doctor and provide it to you or directly to CGU. The amount your employee will be paid is calculated using their Pre Injury Average Weekly Earnings (PIAWE).  PIAWE is determined by averaging the 52 weeks of the injured employee's pay history immediately preceding the injury date.  More information on Pre-Injury Average Weekly Earnings and other Injured Worker entitlements is available from the WorkSafe website

• reasonable medical and like hospital expenses – paid in line with WorkSafe schedule fee amounts. The worker’s treating doctor can apply directly to CGU for payment. 

• accommodation costs – if you are required to be away from home to receive treatment 

• travel and transportation costs – reasonable public transport and car travel costs may be reimbursed to your employee for travel to and from medical appointments and treatment. Fill out and submit a travel reimbursement form and include any invoices or receipts. 

• lump sum payments – for permanent impairment as a result of a workplace injury.