What happens if I disagree with the decision made by CGU?

If you disagree with the decision, you can:

  • Contact CGU and request the decision be reviewed. As part of the internal dispute resolution process the review will be conducted by a senior member of staff who was not involved in making the original decision.
  • Contact WorkSafe Tasmania on 03 6233 7657 (outside Tasmania) 1300 366 322 (inside Tasmania)
  • Seek assistance from a union or lawyer
  • Refer the matter to the Workers Compensation Tribunal for determination.

Further information on appeal rights is available on the WorkSafe Tasmania website.