Determining Liability

CGU aims to quickly assess workers' compensation claims.

How is liability determined?

On receipt of a valid claim, CGU Workers Compensation may contact you and your employer within five working days to discuss your circumstances including:

  • how your injury happened
  • whether you have had to take time off as a result of your injury
  • what opportunities there are for you to return to work

CGU works to determine liability quickly and assess any compensation entitlement for weekly benefits, medical and other expenses that you may have.

We undertake a thorough review of all information prior to determining initial liability and then work to establish the right claim management strategies.