We're here for you
Whether you need make a claim or to ask a question we're only a phone call away.
For claims
Call13 24 8024 hours, 7 days a week
For general enquiries
Call13 24 81Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday
Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday
While overseas
Call +61 3 9601 8222Claims Information For Injured Workers
We aim to help you get back to work as soon and as safely as possible.
CGU is committed to providing a high level of service to all of our customers. If you are not satisfied with the service you are receiving, or are unable to find the information you are looking for, please let us know by completing our customer feedback form.
The information contained in this section is provided as general information only. It must not be considered legal advice. If you have any queries, please contact your case manager or NT WorkSafe directly on telephone 1800 250 713.
Claims Information
- Choice of treatment provider
- Compensation payments
- Determining liability
- Dispute resolution
- Managing injuries
- Reporting an injury
- Your obligations