Workers compensation

CGU is one of Australia's leading workers compensation providers.

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Important announcement

CGU has been involved in the Victorian Workers Compensation scheme for more than 30 years and we’re proud of the support we’ve provided injured workers and employers under the scheme.

Our current contract with WorkSafe Victoria ends 30 June 2021 and last month WorkSafe Victoria offered CGU a contract extension.

After careful consideration, in-line with the strategic direction of our business, CGU decided not to accept the 2-year extension offer of our existing contract with WorkSafe Victoria.

Our customers – both employers and injured workers, remain our priority and we will work closely with WorkSafe Victoria to help with a smooth transfer to the appropriate scheme Agents, although, no action is required at this time as there will be no impact or disruptions to current services and/or payments.

Along with our customers, a key priority for us is our employees, and the decision not to extend the existing contract has implications for these roles over the next six months as we leave the scheme.

We are dedicated to helping our employees find suitable roles either within IAG, or with other scheme Agents.

This decision doesn’t impact CGU’s role in other Workers’ Compensation schemes and we remain committed to providing services in WA, TAS, NT and the ACT.

In consultation with WorkSafe Victoria, we will facilitate an effective transition of all claims and premium information to a new scheme Agent once a timeline and plan has been formally agreed. And, we will communicate with all stakeholders as soon as this information becomes available.


CGU provides workers compensation insurance to more than 100,000 Australian businesses and is one of Australia's leading workers compensation providers.  

We will partner with your business to reduce workplace injuries and achieve sustainable return to work outcomes. With a national service offering, your business receives great service no matter where you interact with us.

CGU workers compensation offers:

  • tailored, flexible and responsive injury and claims management services
  • solutions that identify, monitor and reduce the cause of injuries
  • premiums that encourage and reward workplace safety and positive claims outcomes
  • innovative risk management products and services.