We're here for you
Whether you need make a claim or to ask a question we're only a phone call away.
For claims
Call13 24 8024 hours, 7 days a week
For general enquiries
Call13 24 81Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday
Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday
While overseas
Call +61 3 9601 8222Liability and professional risks claims
How to make a liability or professional risks claim.
Liability claims
For liability claims, please contact your insurance adviser or contact the CGU liability claims team directly.
Contact CGU liability claims on:
Tel: 13 24 80
Fax: 1300 033 218
Email: liabilityclaims@cgu.com.au
Post: GPO Box 4756 Melbourne VIC 3001
Professional risks claims
For professional risks claims, please contact your insurance adviser or contact the CGU professional risks claims team directly.
Contact CGU professional risks claims on:
Tel: (03) 9601 8709
Fax: (03) 9602 5578
Email: cgupriclaims@cgu.com.au
Post: GPO Box 4609 Melbourne VIC 3001
Forms & Downloads
- Personal public liability notification form(PDF, 106 kb)
- Defamation insurance notification form(PDF, 102 kb)
- Directors and officers liability insurance notification form(PDF, 107 kb)
- Employment practices liability insurance notification form(PDF, 95 kb)
- Liability notification form(PDF, 106 kb)
- Malpractice insurance notification form(PDF, 106 kb)
- Professional indemnity insurance notification form(PDF, 107 kb)