Talk to Us
We're here for you
Whether you need make a claim or to ask a question we're only a phone call away.
For claims
Call13 24 8024 hours, 7 days a week
For general enquiries
Call13 24 818:30am to 5:00pm
While overseas
Call +61 3 9601 8222Claims
You can lodge a claim anytime – 24 hours, 7 days a week.
We've made the claims process simple and hassle free.
- We offer a 24/7 national claims service so you can lodge your claim when it suits you
- During the claims process we offer you the choice of how and when you want us to contact you, ensuring you're well informed on the status of your claim
- For most claims we assign you a dedicated claims specialist to support you throughout the claims process, delivering you consistent and personalised service every step of the way.
You can have confidence knowing that we've got you covered.
- We pay on average $1.3 billion every year
- Our national network of over 500 preferred suppliers can help you wherever you are.