Talk to Us

We're here for you

Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

Web Chat

Web chat

8:30am to 5:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

Need your current policy documents?

Request business documents Request personal documents

Meet Vennu, the website set to revolutionise the way you plan events

When it comes to organising a successful event, finding the right venue is usually number one on the agenda. Whether it’s a birthday party for the little person in your life, the celebration for a family wedding, or space for a sporting group to meet; the act of bringing people together is what life is all about. 

CGU Insurance is proud to support Vennu (, an exciting new platform that’s all about connecting people with unique community spaces, all for the good of the community. 

How does it work?

Vennu, at its heart, is a sharing economy platform. In the same way Uber brings people and car rides together or Airbnb brings accommodation and travellers together, Vennu brings community spaces (hosts) and people (guests) together through an easy to use digital marketplace.

According to new research, two thirds of Aussies currently spend and earn money through the share economy, with over an estimated billion dollars in growth in the past two years alone. 

Right now, there are over 100,000 unique community spaces available for events across Australia. But they’re often underused because of complex booking systems and the need to contact individual councils or associations for access and enquiries. 

Find the right venue for you

Vennu effortlessly brings together people who need spaces and the local communities that HAVE these spaces. It’s a website where you can search and book venues, based on your needs in a chosen location. 

It connects people with the perfect property and it helps venues easily list, market and manage their space, which means more revenue goes back into local resources – genius!

Every booking includes optional cover for public liability insurance with CGU Insurance up to $10 Million*. One less thing to do when planning your event.

CGU Insurance has long been a supporter of local councils and small business and believes firmly in getting behind initiatives like Vennu, that join people and businesses within their community. 

 Book a Community Space today

Vennu has launched in the Illawarra and Shoalhaven regions of NSW with over 50 unique community spaces, from partners including Scouts Australia NSW, Surf Life Saving NSW and Illawarra Sports Stadium. 

For more information on how to use Vennu, or to see the spaces on offer in the Illawarra and Shoalhaven areas, visit


*The CGU Vennu Liability Insurance Policy cover can provide liability coverage to a Guest of up to $10,000,000 per occurrence in the event of third party claims for personal injury or property damage related to the hire of a Venue. Insurance is provided by Insurance Australia Limited trading as CGU Insurance ABN 11 000 016 722. Visit here for policy terms and conditions.