Talk to Us

We're here for you

Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

Web Chat

Web chat

8:30am to 5:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

Need your current policy documents?

Request business documents Request personal documents

CGU Voted 2017 General Insurer of the Year by NIBA brokers

CGU has been voted General Insurer of the Year for 2017 in the annual NIBA survey. This industry award recognises the best overall insurer for both product and service quality.

Ben Bessell, IAG Executive General Manager Business Distribution and Group Executive said he was delighted that CGU had won this prestigious award.

“CGU is very proud to have been awarded the NIBA General Insurer of the Year award for the third year in a row,” Mr Bessell said.

“I’d like to express my thanks and gratitude to brokers who participated in the 2017 survey and voted for CGU. Our business is built on strong partnerships and we place great value on your continued support.

“I’d also like to extend my appreciation to our people who continue to dedicate their efforts to providing our customers and partners with exceptional customer experience and service. Winning this award for the third year in a row is a testament to the hard work, dedication and commitment by our people to deliver outstanding industry products and service.”

Up to 1000 NIBA brokers participated in the annual NIBA Broker Market Survey. The survey is voted for by NIBA member brokers, who rate insurers’ products and services in a range of categories.