Our people and structure
We employ over 3,500 people and distribute our extensive range of market-leading products through more than 1,000 brokers, agents and selected financial institution and affinity partners.
The business is structured around eight divisions, including our subsidary brand Swann Insurance:
Broker and Agency
Supports customers to recover from the financial hardship of unexpected loss. This includes supporting the CGU business by lodging, processing and paying claims, finding appropriate suppliers and managing recoveries.
Develops and manages our strategy, brand and reputation, communication, legal support, risk and compliance.
Drives strong operational accountability around financials, performance measurement and risk assessment.
Provides technology, transformation and change, project management and insurance operations services across CGU.
Manages underwriting and has accountability for product profit results. Specialist underwriting teams focus on specific portfolios of business.
Swann Insurance is Australia's largest niche insurer and a leading provider of personal insurance products.
With more than 50 years' experience, Swann Insurance provides protection to over 750,000 Australians for their motor vehicles, motorcycles, loan obligations, specialised extended warranty, bicycles and various debt/fee obligations.
Swann is one of Australia's leading motorcycle insurance providers.