Who we are
For over 165 years, CGU has partnered with Australian families and businesses to give them insured peace of mind.
Learn more about CGU
Talk to Us
We're here for you
Whether you need make a claim or to ask a question we're only a phone call away.
For claims
Call13 24 8024 hours, 7 days a week
For general enquiries
Call13 24 81Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday
Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday
While overseas
Call +61 3 9601 8222About CGU
CGU Insurance
CGU is a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance.
We offer market-leading products and outstanding service, backed by a 165-year heritage, national reach and the financial strength that comes from being part of Australia’s largest insurance parent, Insurance Australia Group (IAG).
We have built our brand around our customers and our partners and we are committed to providing you with the best possible service.
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Our vision
Our purpose, vision and ambition describe why we exist, what we aspire to, and the future we want to create.
See our brand vision -
Our customer commitment
At CGU we have built our business around our customers and partners.
View our customer commitment
View our blog
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