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Why workers’ compensation is a big deal for small business.

People are the engine room of any business, large or small, as business owners know. While every workplace should  endeavour to provide a safe workplace for everyone, unfortunately, incidents can occur. So, how do you ensure you protect your people, and your business, if someone you or your clients employ is injured on the job?

When it comes to workers’ compensation, it’s both essential and compulsory to have the right cover in place. That’s where CGU can support businesses with a dedicated, experienced team of Workers Compensation Professionals ready to work with you to achieve the best outcome. 

CGU’s experienced underwriters take the time to fully understand business needs, so they can deliver timely solutions with local service and decision-making capability.  

We also offer focused risk management services, including free online learning courses. These modules include a mix of simulations, case studies and scenarios to provide the best learning experience for your business and people, with a certificate provided on completion.

Choose the cover that’s right for the business

CGU provides a  range of options for workers’ compensation, depending on the size of your business. Choose from Sunrise – SMEs less than $50,000; Midmarket – $50,000 to $250,000; or Corporate – greater than $250,000.

Please ensure all required information, as below, is provided so we can get back to you quickly and with the most accurate quote:

  • A detailed quotation slip;
  • 5 years historical claims performance and wages history;
  • Proactive Occupational Health & Safety and Injury Prevention; and
  • Ability to support and provide Alternative Duties for Injured Workers.

We will base your quote on these premium rating options:

  • Conventional
  • Rewarding good performance through Claims Experience Rebates (CER)
  • Burning Cost Rating
  • Other tailored rating options which encourage and reward improved safety

We offer proven claims management 

CGU knows that having the right people on the job is of the utmost importance. That’s why we have specialised and experienced claims teams with a proven track record of workers compensation and claims management, including Technical & Injury Management Advisors. We provide dedicated Claims Consultants and a Claims Relationship Specialist to support throughout the claim process.

In addition, we provide a segmentation model that assigns claims based on the complexity of the injury and the predicted claim cost, as well as access to our partnerships with established allied health professionals, operational support, training and compliance and psychological early intervention and mediation support where required. 

Risk management support – local service, global knowledge

Our IAG Risk Partners team provides CGU, our associated partners and customers with risk management services and support. With a national presence, they are one of the largest teams of qualified consultants and risk management professionals in the Australasian market.

CGU’s qualified health and safety professionals work with our customers to provide practical solutions and to build customer knowledge so that they have the tools to continually improve, which in turn creates safer workplaces and supports positive safety culture. We also offer risk advice and recommendations, risk mitigation consulting and virtual risk assessments as additional services. We also offer access to our virtual online learning platform for companies to use for learning and training purposes, at no additional cost to our clients. 

Need a quote?

Speak to your insurance broker or visit the NIBA website to find a trusted advisor who can assist with your insurance needs.

Insurance issued by Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance. This is general advice only and does not take into account your individual objectives, financial situation or needs (“your personal circumstances”). Before using this advice to decide whether to purchase the insurance policy, you should consider your personal circumstances and the relevant Product Disclosure Statement available at