Claims Management

Our claims specialists will guide you through each step of the way

As a small or medium-sized business, you may have limited experience in managing workers' compensation claims, and may not have dedicated workers' compensation resources within your business.

Throughout the claim process we make sure you understand your rights and obligations and that you’re involved every step of the way. We aim for a positive result for both you and your injured employee. 

As the largest workers' compensation provider in Australia, CGU gives you access to industry benchmarking information and a range of specialists who can assist you with complex issues.

For information regarding what to do if an employee is injured at work, refer to our claims section for employers.