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Compensation Payments

What is paid on a claim?

If the workers' compensation claim is accepted, your injured worker could be eligible for compensation payments including:

  • weekly payments where time off work is required:
    • CGU will reimburse you for these payments upon acceptance of the liability
    • your employee must obtain a WorkCover WA medical certificate from their treating doctor and provide it to you
    • the amount your employee will receive is dependent on your employee’s fitness for work and duration of incapacity
  • reasonable medical and hospital expenses – these are paid in line with WorkCover WA recommended fees. Service providers can apply directly to CGU for payment.
  • accommodation costs – if your injured worker is required to be away from home for treatment they may be entitled to have accommodation costs paid
  • travel and transportation costs – reasonable public transport and car travel costs (as per WorkCover WA rates) may be reimbursed to your employee for travel to and from medical appointments and treatment. A travel reimbursement form must be submitted, along with any invoices or receipts.
  • lump sum payments – if your employee has a permanent impairment as a result of a workplace injury they may be entitled to a lump sum payment.

Whilst entitlements are not limited to the above, we have simply outlined the more common payment groups. If you would like more information please contact CGU.

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