Triple Guarantee

When you’re covered by CGU you can rest assured that our market-leading insurance products and outstanding service will be there to help you in times of need. Our triple guarantee to you is:

• Service Guarantee - we will provide you with the highest standard of service.
• Fair Dealing Guarantee - we will meet any claims covered by your policy fairly and promptly.
• Money Back Guarantee - when you take out any of CGU's personal insurance policies, we give you 21 days in which to examine the features and benefits of the policy to ensure the cover meets your requirements. If, during this period, you change your mind about the policy and you have not made a claim, we'll refund your money, no questions asked.